Terms of service

Welcome to Hi Flowers USA!

By accessing or using our website and services, you agree to be bound by the following terms and conditions. Please read them carefully before making a purchase.

1. **Overview**
Hi Flowers USA is an online store specializing in fresh flower DIY kits and wholesale bulk roses. We ship exclusively to customers in North Carolina and South Carolina.

2. **Use of Website**
You agree to use our website lawfully and for personal or business purposes only. You must not misuse our content, commit fraud, or violate any applicable laws.

3. **Products & Availability**
All products are subject to availability. We reserve the right to modify or discontinue products at any time without notice.

4. **Pricing & Payments**
Prices are displayed in USD and may change without prior notice. We accept secure payments via Shopify Payments and other authorized gateways.

5. **Shipping**
Orders are delivered within 2–5 business days. We are not responsible for delays caused by incorrect addresses or third-party carriers. See our Shipping Policy for more details.

6. **Returns & Refunds**
Due to the perishable nature of our products, all sales are considered final. However, we may offer partial refunds or replacements in cases of damage or quality issues. See our Refund Policy.

7. **Privacy**
Your privacy is important to us. Please read our Privacy Policy to understand how we collect and use your information.

8. **Changes to Terms**
We may update these Terms of Service at any time. Continued use of our website after changes are posted constitutes your acceptance of the new terms.

9. **Contact Information**
If you have any questions, feel free to contact us at:
support@hiflowersusa.com

Thank you for choosing Hi Flowers USA!