Terms of Service

Terms of Service

Last Updated: March 10, 2025

Welcome to Hi Flowers USA! These Terms of Service ("Terms") govern your use of our website, hiflowersusa.com (the "Site"), and the purchase of our products. By accessing or using our Site, you agree to comply with these Terms. If you do not agree, please do not use our services.

1. General Terms

You must be at least 18 years old to use this Site or make a purchase.
By placing an order, you confirm that all information provided is accurate and complete.
We reserve the right to refuse service, cancel orders, or limit quantities at our discretion.

2. Orders and Payments

All prices listed on the Site are in USD ($) and are subject to change without notice.
Payments must be made at the time of purchase using credit cards, PayPal, or other approved methods.
If we suspect fraudulent activity, we reserve the right to cancel your order and notify the relevant authorities.

3. Shipping and Delivery

We currently ship only to North Carolina and South Carolina.
Estimated delivery times are provided during checkout, but delays may occur due to unforeseen circumstances.
Hi Flowers USA is not responsible for delays caused by third-party shipping providers.
The risk of loss and title for products pass to you upon delivery.

4. Returns and Refunds

Please review our Refund Policy for information on eligibility and refund procedures.
Refund requests must be submitted within 24 hours of receiving your order.
Flowers must be inspected upon delivery; we do not accept refunds for flowers that were not properly cared for.

5. Privacy Policy

Your use of our Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your information.
By using our services, you agree to our data collection and processing practices.

6. Limitation of Liability

Hi Flowers USA is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our Site or products.
We do not guarantee that the Site will be error-free, secure, or uninterrupted.

7. Intellectual Property

All content on the Site, including logos, images, and text, is the property of Hi Flowers USA and may not be used without our permission.
Unauthorized use of our trademarks or copyrighted material may result in legal action.

8. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be effective upon posting to the Site.
It is your responsibility to review these Terms periodically.

9. Governing Law

These Terms are governed by the laws of the State of North Carolina, without regard to conflict of law principles.
Any disputes will be resolved in the appropriate courts of North Carolina.